Privacy notice

Who is responsible for your data

Dr. Valentín Fernández Monge (Unidad de Oncología Menonita — Centro de Cáncer), with address at Calle Holanda Km 10.5 s/n, Col. Manitoba, C.P. 31604, Cuauhtémoc, Chihuahua, México, is responsible for the processing of your personal data, in accordance with Mexico's Federal Law on the Protection of Personal Data Held by Private Parties (LFPDPPP) and its Regulations.

Personal data we collect

• Identification and contact data: name, phone number, email address, date of birth, and home address.
• Sensitive personal health data: medical history, diagnoses, studies, treatments, and any other information needed for your care, which becomes part of your clinical record in accordance with Mexican standard NOM-004-SSA3-2012.
• Financial data: what is needed for billing and, where applicable, for claims with your insurance company.

Sensitive data is handled with reinforced security measures and only with your express consent, which is collected in writing at the unit.

How we use your data

Primary purposes (necessary for your care): providing medical and diagnostic services; creating and safeguarding your clinical record; scheduling and following up on appointments and treatments; billing and collection; insurance paperwork you request.

Secondary purposes (you may decline without it affecting your care): appointment reminders and follow-up by phone or WhatsApp; sharing health information and news about the unit's services. If you do not want us to use your data for these purposes, tell us when you provide it or write to us.

Transfers

Your data is shared only when necessary for your care or required by law: laboratories and imaging centers involved in your diagnosis, physicians you are referred to (with your knowledge), your insurance company (at your request), and the competent health authorities. We do not sell or hand over your data for commercial purposes.

ARCO rights and withdrawing your consent

You may exercise your rights of access, rectification, cancellation, and objection, as well as withdraw your consent or limit the use or disclosure of your data, by submitting a request at the unit's front desk or by calling 614 120 2911. Your request must include your name, a way to send you our reply, an official ID, and a clear description of the data and the right you wish to exercise. We will respond within the timeframes set by the LFPDPPP.

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Changes to this notice

Any change to this notice will be published on this same page with its update date.

Base document prepared by Ji Group, under review by the legal team. Last updated: September 2026.